Full-Time Advisor, Clinical Applications Training

Advisor, Clinical Applications Training

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Role Description

Reporting to the Clinical Applications Training Manager, the Advisor, Clinical Applications Training functions as a knowledgeable EHR consultant, trainer, educator, and evaluator responsible for supporting and training end users on clinical systems functionality and workflows and ensuring optimal use of clinical technology to achieve system-wide strategic priorities.

1. Participate in development of training plan for Care Management Platform
2. Provide input into workflow development and related processes for new platform
3. Participate in usability testing of Care Management Platform workflows
4. Participate in train the trainer sessions in preparation for end user training
5. Conduct end user training on new Care Management Platform
6. Serve as resource for CMP super user group and workforce
7. Partner with super user group as subject matter expert (SME) for post go-live end user training and support
8. Assist in developing distance-learning modules for learning management system (LMS)
9. Assess training needs and opportunities for internal and/or external end users
10. Develop training curricula and calendars which include topic outlines, class plans, handouts, goals for the training, etc.
11. Conduct regularly scheduled live new hire training sessions and supplemental training sessions when new workflows are developed
12. Facilitate end user trainings with Subject Matter Experts as additional support for staff arise
13. Collaborate with managers and supervisors in developing remedial training plans for staff
14. Develop post training evaluation to ensure end user understanding and competence
15. Interact as necessary with vendor training resources
16. Participate in prioritizing and communicating changes requested for the system
17. Work with EHR Implementation Team to coordinate software updates and changes for users and plan appropriate training
18. Assist in analyzing new functionality in subsequent EHR releases to determine usability
19. Assist in developing e-learning modules and other training tools
20. Participate in training of new workflows and clinical transformation benefits

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