Full-Time Analyst II, HR Technology

• Work closely with stakeholders, gather requirements of new change requests, analyze current business practices, user needs, and workflow processes to develop and implement solutions based on business requirements.
• Utilizes interpersonal skills when working with various customers and peers to accomplish project goals.
• Performs system maintenance, including assisting in the review, testing and implementation of HRMS system upgrades or patches. Collaborates with functional and technical staff to coordinate application of upgrade or fix. Maintains HRMS system tables. Documents process and results.
• Provides production support, including researching and resolving HRMS problems, unexpected results or process flaws; performing scheduled activities; recommending solutions or alternate methods to meet requirements.
• Generates reports/queries, including writing, maintaining and supporting a variety of reports or queries utilizing appropriate reporting tools. Assists in development of standard reports for ongoing customer needs. Helps maintain data integrity in systems by running queries and analyzing data.
• Conducts training, including developing user procedures, guidelines and documentation. Trains clients on new processes/functionality. Trains new system users.
• Maintains awareness of current trends in HRMS with a focus on product and service development, delivery and support, and applying key technologies. Examines trends in information systems training, materials and techniques. Through classes, reading, CBTs or other mechanisms, continuously increases both HR knowledge and HRIS application/tools knowledge.
• Participates in user group meetings/conferences.

• UKG Workforce Management system expertise
• Bachelor’s degree in human resource management, MIS, computer science or related field, or equivalent work experience
• 1-2+ years of experience in HRIS (or related IT/technical capacity)
• Proficient with Microsoft Office Suite and advanced Excel skills
• Strong written and verbal communication skills
• Strong analytical, strategic and critical thinking skills

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