Full-Time Employee Relations Partner
Experian is hiring a remote Full-Time Employee Relations Partner. The career level for this job opening is Experienced and is accepting Heredia, Costa Rica based applicants remotely. Read complete job description before applying.
Experian
Job Title
Employee Relations Partner
Posted
Career Level
Full-Time
Career Level
Experienced
Locations Accepted
Heredia, Costa Rica
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Job Details
The Work Relations Partner manages and resolves employee relations issues to guarantee a fair, respectful, and legally compliant workplace. You will support us by promoting a positive work environment, handling investigations, and advising leaders on labor law and internal policies in Costa Rica. You will report Costa Rica HR Business Partnering Director.
Main Responsibilities
- Provide expert guidance to managers and employees on employee relations, conflict resolution, performance management, and workplace conduct.
- Lead impartial investigations into workplace issues (complaints, harassment, discrimination, misconduct, and terminations) while ensuring compliance with Costa Rican labor laws and company policies.
- Maintain accurate, confidential documentation of employee relations cases, audits, and compliance reviews, recommending HR procedure updates based on trends and legal changes.
- Deliver training and workshops on labor law, conflict management, and company policies, while advising on workforce planning, restructuring, and organizational changes.
- Collaborate with HR and Engagement teams to mitigate risks, strengthen workplace climate, and promote a culture free of discrimination and personnel conflicts.
Education: Bachelor's degree in Human Resources, Law, Psychology, Business Administration, or related field. Master's degree or relevant certifications.
Experience: 3+ years in employee relations, labor relations, or HR roles within multinational or large organizations in Costa Rica.
Knowledge: In-depth understanding of Costa Rican labor law, disciplinary processes, investigation procedures, work-related regulations and legislation applicable to remote work.
Skills:
- Communication and interpersonal skills.
- Conflict resolution and mediation abilities.
- High proficiency in handling confidential information and sensitive cases.
- Advanced proficiency in MS Office and HRIS systems.
Language: Advanced English and Spanish (written and spoken). Certification in labor law or employee relations. Experience managing work related cases and policies. Influence and coach leaders at all levels. Experience managing employee relations in hybrid/remote environments.
Skills
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time Employee Relations Partner at Experian is
1st of January 2026
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
Heredia, Costa Rica
] applicants. .
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