Full-Time Analytics Consulting Manager

Support the Collection Optimization Consulting team. This includes providing training, aiding in personal career growth and daily support with solution and client needs.

Develop client engagement strategies that produces a positive Return on Investment for clients, and maintain a pulse on client satisfaction.

Maintain your own client base, providing consulting services to your assigned clients.

Team Support and Development:

• Coaching, training, and aiding in the personal career growth of the Collection Optimization Consulting team.

Client Engagement:

• Participates in designing and executing client engagement strategies to ensure a positive ROI and maintain client satisfaction.

Consulting Services:

• Analyzes and develops complex operational workflow strategies.
• Solves complex problems, and creates best practice solutions to enhance the Collection Optimization product.

Product Knowledge: Advanced understanding of the Collection Optimization solution, its functionality, and service offerings, and the ability to offer analytics consultancy.

Managing Consultant Team:

• Develops collaborative relationships.
• Supports the consulting team in resolving client challenges.
• Ensures ROI discussions are executed.

Client Management:

• Acts as the main contact for assigned clients.
• Independently troubleshoots and resolves issues.
• Communicates and documents solution value to clients.

Qualifications:

• Requires a Bachelor's Degree or related field experience
• 8+ years experience in Hospital Revenue Cycle or self-pay collection
• 4+ years of experience in a managerial role
• Experience supporting pre-sales opportunties, conducting return on investment analysis and presenting analysis to prospect.

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