Full-Time AVP, Retail Sales

What you get to do in this role:Continue to scale and grow a territory by meeting and exceeding an assigned team quota. Execute on both vertical and horizontal sales strategies. Manage and lead a team of three to five 1st line sales managers who have five to seven individual contributors (Senior Account Executives) reporting to them. Empower and guide your team to build strategic account plans that focus on longer term joint success of ServiceNow and the customer. Leverage a matrixed sales structure. Work with solution consulting, professional services, product line sales experts. Manage your team talent development and consistent recruiting practices. Be a trusted advisor and leader who sets a high-bar, leading from the front. Establish and nurture relationships at the highest levels of organizations. Manage accurate forecasting and communications on a daily basis. Drive customer success practices across your area.

To be successful in this role, we need someone who has:

1. 10+ years’ experience managing a team of field-based sales representatives in a matrixed sales environment in the enterprise software space to enterprise customers (over 5,000 employees)
2. Strong experience managing multi-tiered customer relationships; demonstrated ability to coach and mentor
3. A consistent track record of meeting and exceeding team quotas selling to large accounts (20,000+ employees)
4. Experience attracting, retaining, and developing high performing, high potential talent through assessing, selecting, onboarding, coaching, and developing
5. A track record of managing a growing team in different geographical locations across the Eastern US
6. Superior knowledge and demonstrated skills of sales techniques, customer interaction, customers relations
7. Strong forecasting and reporting capabilities
8. A proven and consistent track record selling to large enterprise level customers and established relationship at the C-suite level
9. Strong organization, communication, team work, presentation, problem solving and time management skills
10. Experience inspiring the team to follow defined best practices
11. The ability to navigate and collaborate through complex opportunities
12. A competitive, can do, optimistic, realistic attitude, strong work ethic, humility and excellent team building communication and listening skills
13. The willingness and ability to travel 50% of the time

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