Full-Time Career Advisor

Build a professional one-on-one working relationship with participants to aid in eliminating challenges hindering employment/technical training.

Counsels and assists participants in job search strategies, personal career advisement, training issues, identifying and addressing employment barriers, professional goal setting, and planning.

Identify outside resources, programs, and services for customers, if needed.

Display the ability to work with a variety of cultures, languages, educational and economic backgrounds.

Advises, monitors, and tracks participation for customers to maximize program functions and opportunities.

Work with schools, account managers, and management to ensure appropriate documentation is completed and received.

Manage the day-to-day customer relationship, promptly address concerns with action plans for customer satisfaction, and document findings in clear, concise case notes.

Maintain knowledge of a vast array of occupations/career paths for effective placement, processing, assessment, and determining appropriate services for customer career goals.

Provide motivational support to customers during the job search process.

Identify training needs and ensure appropriate training.

Facilitate job readiness/search workshops.

Demonstrate re-engagement strategies for customers after training to find employment.

Demonstrate effective use of the Case Management Model to support participants' needs.

Document customer success stories internally and externally.

Analyze and critique resumes/required documentation for effective customer eligibility processing.

Document all participant contacts and activities in case notes.

Accurately complete required enrollment documentation.

Administratively maintain accurate records and correspondence as required by the Project Director and standards.

Assist in preparing project reports (participation, placement), as needed.

Create and maintain policies and procedures for Career Advisement, and assist in training other team members.

Develop and maintain a standard communication plan to keep staff informed of program issues and their roles in operational goals.

Work under the direction of the Project Director to complete tasks, sustain daily operations, complete special projects, and assist program team members.

Provide operational support and coverage as needed.

Work well in teams with business customers and other staff.

Communicate effectively, both orally and in writing.

May be assigned other tasks and duties reasonably related to job responsibilities.

What is the last date for applying to the job?

Which countries are accepted for this remote job?