Full-Time Cisco Webex DI Implementation Specialist

Key Responsibilities:

• Lead the end-to-end deployment of Cisco Webex Dedicated Instance (DI) solutions, including planning, design, configuration, integration, testing, and go-live.
• Conduct as-is assessments of client’s collaboration environment and recommend migration/modernization strategies.
• Configure Cisco Unified Communications Manager (CUCM), Unity Connection, Expressway, IM & Presence, and other collaboration applications within the Webex DI environment.
• Integrate Webex DI with cloud services (Webex Calling, Webex App, Control Hub) and on-premises systems.
• Collaborate with network, security, and voice teams to ensure smooth interoperability and compliance.
• Perform user migrations, number porting, and device onboarding with minimal downtime.
• Provide knowledge transfer, documentation, and training to clients and internal teams.
• Troubleshoot and resolve complex issues related to Webex DI deployment, security, and integrations.
• Stay updated on Cisco’s latest Webex features, updates, and best practices.

Required Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience).
• 5+ years of hands-on experience in Cisco Unified Communications / Collaboration technologies.
• Proven experience implementing and migrating to Cisco Webex Dedicated Instance (DI).
• Strong knowledge of: Cisco Unified Communications Manager (CUCM), Cisco Unity Connection (CUC), Cisco Expressway, Cisco IM & Presence, Webex Control Hub
• Familiarity with SIP trunking, PSTN connectivity, SBCs (e.g., CUBE, Audiocodes, Ribbon).
• Experience with hybrid integrations (Active Directory, Single Sign-On, Azure AD, Cisco Directory Connector).
• Strong understanding of VoIP protocols (SIP, RTP, SRTP, H.323).
• Excellent problem-solving, documentation, and client-facing communication skills.

Preferred Qualifications:

• Cisco Collaboration certifications such as: CCNP Collaboration, CCIE Collaboration, or Webex Calling Specialist certification.
• Experience with Microsoft Teams Direct Routing / Zoom Phone integration.
• Familiarity with network security policies, firewalls, and QoS for voice/video traffic.
• Knowledge of cloud migration tools and methodologies.

What is the last date for applying to the job?

Which countries are accepted for this remote job?