Full-Time Client Success Director
Degreed is hiring a remote Full-Time Client Success Director. The career level for this job opening is Manager and is accepting USA based applicants remotely. Read complete job description before applying.
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Degreed is the upskilling platform that fuels growth and innovation through lifelong learning.
We help businesses build a culture of learning that attracts, develops, and retains top talent.
As a Client Success Director, you will play a pivotal role in ensuring our most strategic clients realize measurable business impact from their investment in Degreed.
Your mission is to drive tangible ROI by aligning Degreed's solutions with client's most critical business objectives, helping them achieve quantifiable outcomes that improve workforce agility, productivity, and retention.
Key Skills:
- Strategic Consulting & Business Accumen – Ability to translate client objectives into actionable strategies that leverage the Degreed platform.
- Executive Stakeholder Management – Proven ability to build and maintain trusted relationships with senior leaders.
- Cross-Functional Collaboration – Experience working with Sales, Product, Marketing, and Professional Services teams.
- Data-Driven Decision-Making – Strong analytical skills to assess adoption trends, engagement metrics, and business outcomes.
- Proactive Problem-Solving & Adaptability – Ability to anticipate client needs, identify risks early, and pivot strategies.
Key Responsibilities:
- Own strategic client relationships.
- Drive measurable ROI.
- Collaborate with Sales to expand client relationships.
- Lead executive-level conversations.
- Analyze adoption trends and engagement data.
- Act as the voice of the customer.