Full-Time Client Success Manager (Gaming) - Remote

• Own and expand key gaming accounts, identifying opportunities for revenue growth, cross-sell, and upsell.
• Develop and execute strategic account plans that align with client growth objectives.
• Collaborate with client executives and commercial teams to structure and negotiate renewals, expansions, and new business initiatives.
• Leverage insights into player payments and transaction data to uncover trends that drive incremental revenue and improve ROI.
• Build executive-level relationships with decision-makers across functions to influence strategic direction.
• Partner with marketing, product, and revenue operations to deliver scalable growth programs.
• Track and report on commercial performance, ensuring forecasting accuracy and revenue retention.
• Act as a strategic advisor, positioning gaming solutions to address emerging industry needs.

• Bachelor’s degree in Business, Marketing, or a related field.
• 4–6 years of experience in client success or account management within the gaming or payments industry.
• Strong understanding of gaming platforms, player lifecycle, and regulatory environments.
• Advanced technical understanding of payments platforms and player transaction flows.
• Proven ability to build and maintain executive-level relationships and manage large accounts.
• Exceptional communication, data-driven decision-making, and strategic planning skills.
• Passion for the gaming industry and delivering exceptional client and player experiences.

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