Full-Time Complex Care Scheduling Manager

Remote role
Salary up to £52,000
Role Overview: Responsible for the safe delivery of care, achieving commissioned hours, identifying growth opportunities, and optimizing rosters to reduce agency spend.

Key Responsibilities:

• Care Coordinator Management: Implement KPIs, support compliance, optimize rostering, drive growth, and reduce agency reliance.
• Collaboration: Work with Regional Managers to maximize growth and ensure delivery of commissioned hours.
• Compliance & Documentation: Maintain accurate digital records (People Planner, ACP) and ensure roster standards.
• Staff & People Management: Oversee team performance, communicate updates, and manage disciplinary and development processes.
• Reporting: Provide regular updates to the Operations Director on performance, compliance, and key issues.

Relevant qualification in health, social care, or management (e.g., NVQ, Diploma in Health and Social Care).

Experience in managing care coordination

Knowledge of the CCH standard and regulations governing the care industry.

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