Full-Time Connected Care Assistant
Included Health is hiring a remote Full-Time Connected Care Assistant. The career level for this job opening is Entry Level and is accepting Remote based applicants remotely. Read complete job description before applying.
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Included Health
Job Title
Connected Care Assistant
Posted
Career Level
Full-Time
Career Level
Entry Level
Locations Accepted
Remote
Salary
HOUR $24 - $30
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Job Details
Included Health is seeking a Connected Care Assistant to work with the clinical team, helping members manage their complex or chronic health conditions.
Responsibilities:
- Focusing on member engagement, complete scheduled shifts for: Member calls, chats, and internal referrals into CCM
- Use autodialer tooling for targeted outreach to the eligible population
- Manage and triage related care plan task queues
- Coordinate care for members and their families/caregivers, as identified by the clinical team
- Recommend benefits available to members through their employers (benefits navigation)
- Complete administrative tasks such as compose letters and mailings to members and providers
- Obtain medical releases and records
- Triage callback tickets, referrals, and escalations
- Attend huddles when requested
- Comply with organizational guidelines and healthcare laws and regulations
Requirements:
- Prior experience in case management or healthcare setting is preferred.
- Ability to multitask and remain flexible in a constantly changing environment.
- Strong telephone skills
- Effective time management and can work autonomously.
- Proficient in computer technology with the ability to quickly learn new computer platforms.
- Knowledge and connections to community healthcare and social welfare resources is preferred.
Commitment to schedule: 11-8 EST or 8-5 PST (Monday-Friday)
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time Connected Care Assistant at Included Health is
6th of September 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
Remote
] applicants. .
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