Full-Time Custom Recruitment Specialist (Remote)

Role Mission: The Custom Recruitment Specialist is responsible for creating and implementing a custom recruitment plan on allocated market research projects, ensuring its successful delivery within the provided budget and timelines. The Custom Recruitment Specialist liaises with other stakeholders on panel building initiatives to increase number of healthcare professionals and patients registered to the market research panel.

Essential Duties and Responsibilities:

• Have an excellent understanding of custom recruitment strategies for quantitative and qualitative studies; collaborate with Project Stakeholders to best utilize available options for maximum results.
• Build a custom recruitment plan for assigned projects always keeping in mind the needs of the client, budget and timelines.
• Liaise, when necessary, with other teams to maximise internal sample resources via phone recruitment, segmented emails, and other custom recruitment solutions
• Ensure Custom Recruitment tasks allocated are completed in line with timelines stipulated by the client
• Proactively seek alternative custom recruitment strategies and provide ideas to improve response rate and reduce costs in each project
• Have a good understanding of the M3 sampling, emailing and reporting tools to ensure they are used to the best of their capabilities in supporting project delivery
• Deploy marketing campaigns resulting in new panel registrations of healthcare professionals and patients
• Follow processes to ensure same panellists are not over-targeted by custom recruitment actions
• Report any quality issues on project to line manager

Education and Training Required: Bachelor’s degree or equivalent preferred

Minimum Experience: 0 – 1 year of market research experience

Knowledge, Skill, Ability:

• Exceptional written and verbal communication skills
• Strong Microsoft Office skills (Excel)
• Basic math skills
• Interest / natural curiosity or previous experience /exposure within the healthcare space
• Ability to work autonomously and in a team environment
• Self-motivated and able to (re)prioritize tasks
• Exceptional time management, organizational skills, attention to detail and ability to multitask

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