Full-Time Customer Success Senior Analyst

Customer Success Senior Analyst works with Cint customers to maximize the benefits from Cint's technology platforms.

Key Responsibilities:

• Help clients achieve survey project goals using Cint's ResTech platforms.
• Manage client relationships to drive product usage and adoption.
• Advocate for customer needs within internal teams.
• Onboard new clients and train them on Cint products.
• Understand client businesses and identify growth opportunities.
• Analyze client performance data and create proactive recommendations for support.

Essential Skills and Experience:

• Relevant customer-facing experience, managing projects under tight deadlines.
• Experience with internal & external relationship management, client presentations, and quantitative data analysis.
• Excellent written and verbal communication skills (English & Japanese).
• Disciplined work ethic (self-motivated & detail-oriented).
• Proven ability to drive client business growth and meet revenue targets.

Benefits:

• Opportunity to work in a global and innovative environment.
• Collaboration with international stakeholders across various teams.

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