Full-Time Delivery Lead - Sector Delivery
Cielo is hiring a remote Full-Time Delivery Lead - Sector Delivery. The career level for this job opening is Manager and is accepting Wauwatosa, WI based applicants remotely. Read complete job description before applying.
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Delivery Lead - Operations is responsible for overseeing team performance across multiple disciplines. Manages logistics of recruitment operations teams. Interacts with Cielo departments (Reporting & Analytics, Recruitment Marketing, Cielo technology) to enhance team management & productivity.
Work Location: United States. Work Arrangement: Remote. Work Schedule: Monday to Friday 8am-5pm / 9am-6pm Central.
Specific requirements: RPO background leadership preferred.
Responsibilities:
- Team Management & Leadership:
- Manages assigned team workflow, delegates job assignments
- Performs managerial responsibilities (interviewing, hiring, coaching, managing, developing employees, planning, assigning, directing work)
- Mentors and guides team members
- Establishes regular communication (1-1 meetings, team meetings with agendas)
- Recruitment & Operational Excellence:
- Provides expertise in technology systems (Process flows, SkyRecruit, ATS, Workday)
- Manages and documents process changes requested by clients, updates process maps and systems, communicates changes to team
- May design/recommend new/updated processes, team configuration, etc. as necessary
- Ensures team meets Service Level Agreements (SLAs) by managing productivity through scorecards and metrics
- Drives efficiencies to meet team outcomes