Full-Time Dental Revenue Cycle Management Trainer

Dental Revenue Cycle Management Trainer will create training opportunities to support a streamlined RCM process for achieving Best Practice results.

Responsibilities:

• Conduct in-depth AR audits for each practice, providing detailed reports with actionable recommendations.
• Design and deliver customized training to each office based on individual needs, monitoring progress for improved results.
• Support RCM onboarding for new practices, including reviewing AR reports (pre-close) and training new team members (post-close).
• Streamline RCM processes with RCM Leadership team, create RCM manuals and training materials.
• Train RCM and front office team members on RCM policies and procedures.
• Create and publish training schedules (lunch and learns, monthly team meetings, SharePoint announcements, in-office training).
• RCM KPI Analysis: Analyze Key Performance Indicators (KPIs) for the Revenue Cycle, identifying areas of success and those needing improvement.
• RCM Wellness Checks: Schedule wellness checks based on KPI analysis, working with Office Managers, Practice Administrators, Doctors, and staff to review a checklist of RCM Best Practices and analyze results.
• Identify areas of improvement in Patient Registration/Communication, Insurance Verification/Plan Setup, Treatment Presentation/Co-pay Calculation, Claims Submission/Payment Entry, AR Management, and Patient Collections.
• Provide RCM Wellness Check Report and training targets to practice and Director of Ops.
• Schedule follow-up meetings to ensure recommendations are met and KPIs are trending correctly.
• RCM Training Visit Reports: For off-track offices, plan follow-up visits approximately one month after the Wellness Check to review changes in KPIs, address recommendations, and provide customized training.
• Hot Spot Practices: Provide weekly accountability reports to the RCM Trainer and Director of Ops for practices not improving within 3 months.
• Provide annual KPI analysis and RCM Wellness Checks for on-track offices.
• Create and implement RCM/Payor Relations onboarding processes for new acquisitions.
• Review AR reports (pre-close) to address potential AR issues pre- and post-close.

Qualifications:

• Bachelor's degree preferred.
• 5-7 years in Revenue Cycle Management.
• 3-5 years as an RCM Trainer with experience creating and implementing RCM training materials.
• Strong problem-solving and interpersonal skills.
• Basic understanding of practice management software/electronic health records.
• Dental knowledge preferred.

Equal Opportunity Employer: We provide equal employment opportunities to all.

Work Environment: Office environment, prolonged sitting, occasional lifting (up to 15 lbs). 25% travel required.

What is the last date for applying to the job?

Which countries are accepted for this remote job?