Full-Time Director, Customer Outcomes Go To Market
ServiceNow is hiring a remote Full-Time Director, Customer Outcomes Go To Market. The career level for this job opening is Manager and is accepting New York, New York based applicants remotely. Read complete job description before applying.
ServiceNow
Job Title
Director, Customer Outcomes Go To Market
Posted
Career Level
Full-Time
Career Level
Manager
Locations Accepted
New York, New York
Salary
YEAR $170340 - $281100
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Job Details
We’re in growth mode across the AMS region and looking for a seasoned, strategic Services Sales Leader to drive our Professional and Strategic Services business. This role comes with a clear booking and revenue target and will be a key force behind expanding ServiceNow’s footprint. You will lead a high-performing team and serve as a strategic pillar of our Customer Excellence Group (CEG).
What you get to do in this role:
- Own the sales strategy for Services, aligning with all Field Sales, Partners, and Marketing.
- Develop and close business and technology lead transformational, end-to-end services deals.
- Coach and mentor your team to identify, shape, scoping, and close complex service engagements.
- Own and deliver against a defined Services booking and revenue target.
- Drive consistent forecasting, pipeline growth, and operational discipline.
- Recruit, develop, and lead a high-performing GTM team.
- Partner with field teams on opportunity qualification, pipeline health, territory planning, and account strategies.
- Build deep, trusted relationships with customer C‑suite and internal stakeholders.
- Collaborate closely with Services Sales Pre-Sales, Services Delivery, Product Management, Customer Success, and Field Sales.
What Success Looks Like
- Exceeded Services-led bookings and revenue
- Closed high-value transformational deals.
- Develop a high-performing Services Sales team with repeatable plays for value-based selling
- Aligned regional efforts to CEG’s broader KPIs
- Strengthened cross-functional relationships across Field, Services Delivery, and Customer Success
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time Director, Customer Outcomes Go To Market at ServiceNow is
15th of December 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
New York, New York
] applicants. .
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