Full-Time Director, Engineering

You’ll love it because you will…Define and execute the vision and strategy for the core systems that power our digital product and eCommerce experience. Collaborate with Digital Product, IT, and business stakeholders to align solutions with strategic goals. Lead integrations of key platforms (Shopify, Sanity, Salsify, Algolia/Elasticsearch) ensuring seamless system interaction. Adopt and integrate AI/ML solutions to drive personalization and enhance the user experience. Drive the design of robust APIs and event-driven architecture to support scalable, real-time communication and enrich our data warehouse. Lead engineering excellence by prioritizing system reliability, establishing robust monitoring, logging, and alerting processes to ensure uninterrupted, high-performance operations. Mentor and lead a high-performing engineering team that loves to ship. Own external vendor relationships, ensuring effective delivery and system maintenance. Guide senior leadership on technology opportunities to enhance platform performance. Ensure compliance with data privacy and security regulations (GDPR, CCPA).

We require… 10+ years experience in software engineering or system integration, with 5+ years in senior engineering leadership roles managing large-scale, customer-facing platforms. Proven track record managing high-scale eCommerce platforms serving millions of customers with minimal downtime. Demonstrated ability to design, implement, and optimize complex, real-time data pipelines and data flow systems, including experience with tools such as DBT, Snowflake, and Fivetran. Deep experience designing integrations for eCommerce platforms such as Shopify, Sanity, Salsify, Algolia, Elasticsearch. Proven ability to lead lean, globally distributed engineering teams, establish core competencies, foster team growth through personal and professional development, and cultivate an output-oriented culture focused on achieving KPIs.

Deep expertise in modern DevOps practices, including infrastructure as code, automation, and continuous delivery at scale. Extensive expertise with observability, monitoring and alerting tools (Datadog, Sentry, New Relic, Grafana, Prometheus, Pager Duty). Track record of operational excellence, including reliability engineering (SRE) and incident response management. Strong knowledge of Azure cloud and container technologies (Kubernetes, Docker). Expertise in API architecture (REST, GraphQL) and designing event-driven systems. Strong proficiency in TypeScript, Python, and SQL. Solid grasp of key data privacy and security standards relevant to global eCommerce operations.

The following role-critical competencies:

• Leading and Deciding
• Organizing and Executing
• Creating and Conceptualizin

Preferred Qualifications:

• Direct experience implementing and maintaining headless architecture with Shopify
• Product-oriented and data-driven mindset
• High agency in discovering insights from product data and leading teams with measurable outcomes
• Experience with ML-driven personalization and recommendation systems
• Proficiency with SWE agents (Cursor, Claude Code), active experimentation with new AI-enabled tools to enhance productivity and quality, and a vision to uplevel their team using AI.

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