Full-Time Director of Ecommerce Marketplaces

We’re seeking an experienced marketplaces expert to grow our online presence. You'll report to the VP of Ecommerce and support marketing/operations teams to profitably expand Truewerk's brand for trade professionals.

Key Responsibilities:

• Lead & grow marketplace business (Amazon, Walmart, expansion opportunities).
• Drive revenue, profitability, operational excellence across all marketplaces.
• Oversee marketplace strategy, execution, & optimization.
• Partner with agency to ensure flawless execution and implementation.
• Manage marketplace business performance; drive cross-functional collaboration.
• Enhance customer experience & improve performance metrics.
• Be an expert in marketplace best practices.
• Maximize growth via data-driven decisions.
• Own marketplace business performance (revenue, profitability, operational efficiency).
• Develop & monitor KPIs for sales, advertising, contribution margin, & operational performance.
• Develop/execute marketplace strategy for Amazon, Walmart, & emerging markets.
• Define short/long-term growth plans using data & market trends.
• Identify new marketplace opportunities & build expansion roadmap.
• Partner with Finance, Performance Marketing, & leadership for monthly revenue forecasts.
• Oversee listing optimization, pricing, & inventory management.
• Manage relationships with Amazon/Walmart account managers.
• Collaborate with Marketing, Demand Planning, Operations, & Customer Experience teams.
• Optimize inventory planning & ensure best-in-class customer experience.
• Develop data-driven reporting frameworks for decision-making.
• Optimize media & retail aspects with agency partner, overseeing Amazon Advertising & Walmart Connect.
• Optimize campaign structures for efficiency & ROI.
• Collaborate with in-house/agency creative teams for seamless content creation.

Experience Requirements:

• 7-10+ years of ecommerce & marketplace experience; strong growth/scaling track record.
• Deep expertise with Amazon Seller Central, Amazon Advertising, Walmart Marketplace, or Walmart Connect (preferred).
• Strong marketplace performance management (data-driven revenue/profitability).
• Proven ability to develop/execute marketplace strategies, optimize product assortment, & plan promotions.
• Experience leading cross-functional teams, collaborating across various departments.
• Strong analytical skills & experience with related tools (Excel, reports).
• Excellent communication/negotiation skills for vendor/platform relationships.
• 3P logistics, fulfillment models (FBA, WFS, 3PL), & inventory forecasting experience a plus.

Compensation & Benefits:

Competitive salary ($135,000 - $145,000), performance-based bonuses, comprehensive benefits package.

Application Deadline: March 15, 2025

Equal Opportunity Employer.

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