Full-Time End to End Business Process Lead

We are seeking a highly driven expert to drive the transformation of our core business processes, including end-to-end deal execution. The ideal candidate has deep expertise in quote-to-contract processes, understands complex deal structures, and excels at training and enablement.

They will work closely with cross-functional teams, to lead defining the business requirements to streamline and simplify end-to-end sales processes. Additionally, in partnership with change management and enablement they will develop training programs that empower teams to navigate new and simplified processes effectively.

What you get to do:

• Lead sales process transformation from designing, executing and driving the adoption of streamlined end to end sales processes globally, ensuring alignment with business goals and the enterprise/solution architecture.
• Define scope and value streams for E2E processes, ensuring alignment across departments and managing dependencies within the process value chain.
• Optimize process performance by driving process harmonization, simplification, and scalability.
• Orchestrate decision-making between Process Owners and Business Owners to conclude on design decisions, manage dependencies and risk controls.
• Handover & Review processes to the business and process teams once the program ends, ensuring long-term sustainability.
• Ensure optimal awareness, understanding, and adherence of global E2E processes across sales.
• Remove friction and improve efficiency across systems by optimizing tools and workflows.
• Drive Behavior Change by reinforcing new processes through coaching and automated reminders.
• Define KPIs to track global process improvements and adjust based on feedback as well as sales performance data.
• Provide prioritization recommendations to achieve end-to-end process excellence and sustain internal/external customer and partner satisfaction.
• Create and maintain key documentation such as process flows, playbooks, and RACIs, while keeping operational efficiency, ease of use, and effectiveness top of mind.
• Provide leadership with regular project status updates, feedback, and appropriate reporting on key projects.

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