Full-Time Family Resource Coordinator (Remote)
New England Donor Services is hiring a remote Full-Time Family Resource Coordinator (Remote). The career level for this job opening is Experienced and is accepting Waltham, MA based applicants remotely. Read complete job description before applying.
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New England Donor Services
Job Title
Family Resource Coordinator (Remote)
Posted
Career Level
Full-Time
Career Level
Experienced
Locations Accepted
Waltham, MA
Salary
YEAR $75000 - $80000
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Job Details
A qualified candidate for this role must have prior OPO experience approaching families for both Organ & Tissue donation.
FOCUS AREAS/ESSENTIAL JOB FUNCTIONS:
FOCUS AREAS/ESSENTIAL JOB FUNCTIONS:
- Fulfills an on-call schedule of 12-hour shifts, including some weekends and holidays. Must be able to work a remote 12-hour on-call shift.
- Calls referring hospitals to obtain more information to assess potential for a preliminary discussion and/or approach.
- Approaches for donation on new and open referrals at hospitals to offer donor families the opportunity for organ and tissue donation.
- Through education, helps donor families to understand and accept the diagnosis of death as described by the primary care physician.
- In the absence of donor designation, assesses the patient’s legal next-of-kin’s readiness to engage in a discussion for the opportunity of organ and tissue donation.
- Advocates for donation while being respectful of cultural and/or religious beliefs.
- Completes all required documentation regarding approach and authorization.
- Provides initial follow up to donor family after donation.
- Carries out other duties as deemed appropriate.
Administrative:
- Participates in required meetings and trainings if not responding to a case.
- Checks email at least daily unless on planned benefit time.
- Completes assigned trainings within defined timelines.
KNOWLEDGE, SKILLS & ABILITIES:
- Sustainment Technique / Dual Advocacy: The ability to work empathetically, compassionately and professionally with families in crisis.
- Clinical Knowledge: Ability to conduct and document medical/social histories.
- Computer & Application Literacy: Skilled in Word, Excel, Outlook, email and the ability to learn NEDS’ internal systems.
- Interpersonal and Communication Skills: Ability to communicate openly and effectively with all members of hospital and NEDS teams.
- Intellectual Discipline: Ability to critically think, problem solve, and work productively both independently and as a team participant.
EDUCATION & EXPERIENCE :
- Previous OPO experience approaching families for Organ and Tissue donation is required.
- Bachelor’s degree in social work, health sciences or related field; or equivalent experience in another OPO.
- Experience in hospice care, bereavement counseling, crisis intervention or social work preferred.
- Previous hospital experience preferred.
- Spanish and/or Portuguese language proficiency preferred.
Skills
FAQs
What is the last date for applying to the job?
The deadline to apply for Full-Time Family Resource Coordinator (Remote) at New England Donor Services is
30th of July 2025
. We consider jobs older than one month to have expired.
Which countries are accepted for this remote job?
This job accepts [
Waltham, MA
] applicants. .
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