Full-Time Field Applications Engineering Sales

• Customer & Technical Team LeadershipServe as the primary escalation path for both customer and internal technical teams, resolving issues swiftly and communicating resolutions to executive management.
• Attend technical customer meetings to maintain direct engagement and assess the proficiency and effectiveness of the technical teams.
• Establish and nurture strong relationships with regional and strategic customers, acting as the technical focal point for all qualification needs.
• Communicate and consolidate technical status updates for managed accounts to the leadership team.

• Team Enablement & Resource OptimizationIdentify and request necessary resources such as training, databases, tools, and process enhancements to maximize team productivity.
• Proactively remove roadblocks that hinder the FAE team’s ability to succeed in sales and product qualification efforts.
• Work closely with the sales team to identify and capitalize on new business opportunities.

• Product Qualification & Lifecycle ManagementProvide direct support for product qualification activities across regional accounts.
• Define and manage qualification start and RTS (Release to Ship) dates to align with customer revenue build schedules.
• Organize and participate in Concept and Product Design Reviews, ensuring all action items are tracked and closed.
• Collect and communicate unique customer hardware and software requirements to the Application Engineering teams
• Collaborate with customers on qualification schedules and ensure accurate status tracking in the company’s qualification database.

• Cross-Functional CollaborationCoordinate with the System Integrity Test (SIT) teams, supplying customer-specific hardware and test-ware data to support successful product qualifications.
• Ensure timely delivery and tracking of all customer product samples, including engineering and qualification units.

• Technical Expertise & On-Site SupportProvide on-site diagnostic support and failure analysis, including capturing bus traces, product logs, and performing initial assessments.
• Ensure proper follow-up and closure of failure analysis issues by engaging subject matter experts.

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