Full-Time Field Reimbursement Manager

• Proactively address patient access barriers.
• Educate practices and staff on reimbursement support programs, coverage, coding, and payer policies.
• Partner with internal and external stakeholders to identify and address reimbursement challenges.
• Collaborate cross-functionally with Market Access, Patient Services, and Field Sales.
• Deliver actionable information to improve understanding of payer policies and processes.
• Provide real-time communication on payer policy updates.
• Conduct regular reviews with practices to understand their utilization of reimbursement support services.
• Handle patient health information (PHI) in accordance with HIPAA guidelines.
• Demonstrate a commitment to diversity, equity, and inclusion.
• Maintain a deep understanding of policies, industry trends, and the legal and compliance aspects of reimbursement.
• Ensure a compliant relationship with state, local, and institutional societies.
• Share insights into customer needs, potential access barriers, and payer trends with internal teams.
• All other duties as assigned

• Education: Bachelor’s Degree
• Experience: Proven experience in resolving complex patient access challenges.
• Strong knowledge of the US healthcare system, reimbursement policies, and patient assistance programs.
• Familiarity with the appropriate handling and use of PHI under HIPAA.
• Expertise in sales, sales management, marketing, training, market access, or account management
• Demonstrated ability to collaborate cross-functionally.
• Ability to analyze customer insights and market dynamics.
• Willingness to travel as needed (>75%)
• All other duties as assigned

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