Full-Time Health Information Specialist

Datavant is a data platform company and the world's leader in health data exchange.

Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format.

Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions.

We are trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.

Position Highlights:

• Monday-Friday 8:00am to 4:30pm
• Remote
• Full-time benefits (medical, dental, vision, 401K, tuition reimbursement)
• Paid time off (including major holidays)

Responsibilities:

• Receive and process requests for patient health information.
• Maintain confidentiality and security of privileged information.
• Maintain knowledge of company and facility software.
• Adhere to company and customer facility Code of Conduct and policies.
• Inform manager of work, site difficulties, and fluctuating volumes.
• Assist with additional duties as required.
• Exhibit strong attention to detail for medical records.
• Apply medical privacy regulations to prevent unauthorized disclosure.
• Manage patient health records.
• Safeguard patient records and ensure HIPAA compliance.
• Prepare new patient charts, gathering information from paper/electronic sources.
• Ensure medical records are in standard order, accurate, and complete.
• Create digital images of paperwork for electronic records.
• Respond to patient record requests (internal/external).
• Answer inbound/outbound calls.
• Assist with patient walk-ins.
• Assist with administrative duties (faxes, mail, data entry).
• Schedule pickups.
• Assist in training other HIS staff.
• Generate reports for manager/facility as directed.
• Exceed level 1 productivity expectations.
• Participate in project teams and committees.
• Mentor HIS staff for professional development.
• Inform senior leadership of issues, opportunities, or challenges.
• Assist throughout the region with training, mentoring, and coverage.
• Participate and assist with new employee onboarding.
• Assist with Quality Assurance tasks.
• Act as a lead role with staff for general questions and new hire training.
• Lead training sessions for staff development.
• Other duties as assigned.

Qualifications:

• High School Diploma or GED
• 18 years of age or older
• Ability to commute between locations
• Ability to work overtime during peak seasons
• 1 year Health Information experience
• Basic computer proficiency
• Proficient in using phones, fax, printers, etc.
• Professional verbal and written communication skills
• Detail and quality oriented
• Strong data entry skills
• Ability to work with minimal supervision
• Ability to organize and manage multiple tasks
• Ability to respond to requests in a fast-paced environment
• Presentation skills
• Forward thinking and problem-solving skills

Bonus Qualifications:

• 2+ years Health Information experience
• Meet/exceed Company Productivity Standards
• Previous production/metric-based work experience
• In-person customer service experience
• Ability to build relationships with clients
• Comfortable bringing new ideas, process improvements and feedback

Additional Information:

• Health screenings and vaccinations may be required
• Exemptions may be available in certain cases
• This job is not eligible for employment sponsorship

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