Full-Time HR Generalist

• Own Tier 1 HR-support tickets, respond to employee inquiries related to payroll, benefits, and programs, and escalate complex issues as needed.
• Maintain internal employee resources and documentation based on recurring inquiry themes (Knowledgebase and FAQ creation).
• Partner with HRBPs on lifecycle changes and offboarding logistics including severance agreements administration, performance documentation.
• Act as a bridge between Center of Excellence expertise and business-facing HR to ensure consistent, scalable solutions
• Assist with compliance-related tasks including training administration, documentation, audits, and ad hoc projects to ensure consistent recordkeeping and regulatory alignment.
• Assist with HR reports creation and distribution
• Assist with Open Enrollment and other benefits-related activities
• Identify opportunities to automate workflows and optimize manual processes across HR Operations and partner with peers to drive efficiencies in all we do.
• Support HR systems data maintenance and integrations

• You have 2+ years of experience in HR Operations, with hands-on ownership of employee data updates, inquiry management, and cross-functional support across HR Ops, HRBPs, and IT.
• Bachelor's degree in HR, Business Administration, or related field (or equivalent experience).
• You have exposure to HR compliance and/or HRBP programs and are eager to grow your skillset in these areas
• You thrive in a high-growth, fast-paced environment and enjoy building repeatable systems
• You have a strong sense of ownership and accountability for your work, and a natural service mindset when supporting employees
• You are curious and self-motivated to find the answers you may not have
• You are technologically savvy and have strong experience working with HRIS systems (ADP Workforce Now or Workday experience is a strong plus)
• You have a sharp eye for detail and are confident working with data, spreadsheets, and documentation
• You are a systems thinker with a continuous improvement mindset.
• You have excellent communication skills and ability to support employees at all levels.

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