Full-Time HR Specialist

About the position: As a Human Resources Specialist, you will support professionals engaged by our clients in Colombia. You'll assist in managing back-end HR, accounting, and legal service providers. A key role in delivering best-in-class HR support to customers and professionals, driving GP's goals and objectives.

What you'll do:

• Serve as regional expert for all HR functions in Colombia.
• Manage local payroll, benefits, HR advisors, and other partners.
• Respond to customer queries and advise on benefits, international payroll, and HR matters.
• Support terminations and visa applications.
• Advise customers on market-norm benefits.
• Manage customer relationships with customer service team.
• Handle ongoing customer matters, collaborating with appropriate team members.
• Work with customer and operations teams to identify and manage service improvements.
• Think creatively to negotiate win-win-win solutions.
• Use best practices to improve products/services.
• Solve complex problems and take new perspectives.
• Work independently with minimal guidance.
• Maintain meticulous customer records in the online portal.
• Provide subject matter expertise in contract negotiations and onboarding.

What we're looking for:

• BS/BA degree or higher in HR, International Business, Accounting, Law, or related field.
• 4-6 years of HR Specialist/Generalist experience in Colombia; additional LATAM experience is a plus.
• Solid knowledge of HR concepts, practices, and Colombian employment laws.
• In-depth knowledge of legal requirements for managing employees in Colombia.
• Proven ability to multi-task in a fast-paced environment.
• Excellent prioritization, self-motivation, and ability to work independently.
• Resourceful, able to adapt to new situations and understand complexities while maintaining compliance.
• Willingness to work flexible hours across time zones.
• Experience with Microsoft Office Suite (Excel, Word, Outlook, SharePoint).
• Customer service-oriented, highly professional, and positive attitude.
• Creative problem-solving skills.
• Highly reliable and organized.

What is the last date for applying to the job?

Which countries are accepted for this remote job?