Full-Time HR Systems Administrator

• Provide end-user support for our HR systems, developing a robust understanding of how users interact with HiBob and troubleshooting the challenges they face
• Develop a strong understanding of our HR systems and play an active role in the rollout and testing of new functionality
• Independently identify opportunities for automation and self-service within HiBob
• Maintain overview of both ad hoc support requests and tickets related to larger initiatives, ensuring timely resolution and effective tracking within the ticketing system
• Identify and propose solutions to tackle end user knowledge gaps
• Create and maintain well-organized and accessible documentation of knowledge in Confluence
• Contribute to the successful implementation of new processes and systems by supporting their rollout and adoption

• Excellent verbal and written communication in English
• 2-4 years of experience in Talent Acquisition or HR, with an emphasis on system administration and end-user support
• Proven experience in automating previously manual work
• Experience working in a state-of-the-art HRIS – experience with HiBob is strongly preferred
• Experience working with SLAs
• Experience using Jira or comparable ticketing systems

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