Full-Time Human Capital Program Support Specialist

BryceTech is seeking a Program Support Specialist with in-depth knowledge of federal human capital programs, particularly in learning and talent development.

Responsibilities:

1. Provide planning and program support for multiple leadership development programs.
2. Perform day-to-day operations of the program and related activities.
3. Offer assistance, technical guidance, consultation, and support to customers, advising on the latest regulatory and instructional materials related to the program and activities.
4. Partner with vendors to schedule offsite trainings.
5. Enter scheduled classes into the Learning Management System (LMS).
6. Manage enrollments and cancellations in the LMS.
7. Ensure quality and delivery of all administrative processes (calls for nomination, acceptance/regret letters, and submission packages).
8. Market training offerings through appropriate channels; ensure relevant SharePoint pages are up-to-date and accurate.
9. Organize records and files, and maintain a tracking system for incoming requests, data calls, and outgoing correspondence.
10. Create and maintain a tracking system for tasks, requests, and actions.
11. Attend and participate in stakeholder meetings, documenting and following up on important actions and decisions.
12. Support the selection process and data management for all assigned cohort programs.
13. Work with the budget analyst to track budgets for offsite trainings.
14. Support program leads in developing recommendations for program and process enhancements.
15. Coordinate project assessment activities, monthly reviews, and other activities as directed.
16. Schedule meetings with various stakeholders.
17. Create and distribute communications to various stakeholders.
18. Travel to NASA centers for training opportunities once per quarter.

Qualifications:

• Bachelor’s Degree preferred
• 2 years of experience directly related to the duties and responsibilities specified
• Strong organizational and problem-solving skills
• Strong written and verbal communication skills
• Proficiency using MS Teams, Microsoft Project, Excel, Word, and PowerPoint
• Ability to pass a background check

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