Full-Time Human Capital Program Support Specialist

BryceTech is seeking a program support specialist to provide operational support for federal government customers' external leadership development programs.

Responsibilities Include:

1. Ensuring delivery and quality of administrative processes (nominations, acceptance/regret letters, submission packages).
2. Serving as primary point-of-contact for internal and external candidates.
3. Developing and implementing a nominee selection process.
4. Preparing data analysis (performance history, awards, time in position) for the selection panel.
5. Tracking program tuition expenditures with the budget analyst.
6. Identifying and resolving ad-hoc issues with program leads.
7. Supporting program leads in developing process improvements.
8. Assisting in planning and executing Agency Review Panels.
9. Coordinating project assessments, monthly reviews, and other activities.
10. Scheduling meetings with stakeholders.
11. Organizing records and files, maintaining a tracking system for incoming/outgoing correspondence.
12. Creating and maintaining task, request, and action tracking systems.
13. Attending stakeholder meetings, documenting actions and decisions.
14. Creating and distributing communications to stakeholders.
15. Maintaining SharePoint/MS Teams channel and file structure and providing MS Teams support (breakout rooms, participant lists, note taking, recordings).

Requirements:

• Associate's or Bachelor's degree preferred.
• 2+ years of related experience (5+ years preferred).
• Strong organizational and problem-solving skills.
• Strong written and verbal communication skills.
• Proficiency with MS Teams, Microsoft Project, Excel, Word, and PowerPoint.

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