Full-Time I-9 Administrator (Remote)

• Work with client employees through web conference technology to ensure their Form I-9 is accurate
• Verify employment eligibility documents for legitimacy
• Enter document information into Form I-9 Section 2
• Upload documents into the Experian I-9 systems
• Be an expert in Form I-9/E-Verify
• Communicate with clients and their employees when additional information is needed to facilitate accurate Form I-9 and E-Verify completion
• Demonstrate expertise in Form I-9 documentation policies
• Conduct video calls with client employees to verify I-9 documentation and complete Form I-9.
• Provide guidance to clients on the I-9 process and ensure compliance with regulations.
• Review completed Form I-9 for accuracy and completeness.
• Collaborate with client employees to resolve I-9 and E-Verify discrepancies.
• Help answer client inquiries and provide accurate information.
• You will work some weekends and evenings

• High school degree; or two years of customer service-related experience or equivalent combination of education and experience
• Prior HR or I-9 experience
• Experience prioritizing multiple work items
• Experience analyzing documents, resolving issues and making decisions
• Customer service-oriented with the ability to handle inquiries and resolve issues
• Experience with data entry
• Experience with Microsoft tools: Word, Excel (can maintain complex spreadsheets), PowerPoint, Outlook
• Experience dealing with dated materials and strict time limits
• Bilingual English/Spanish

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