Full-Time Industry Partner Go to Market Lead – Insurance

About the team: The Global Industries and Solution team brings the voice of the customer. As the Partner GTM lead for Insurance, you will develop and execute a GTM strategy aligned with key stakeholders focused on a subset of key partners across all channels.

Your work will be leveraged to scale and activate the industry across our ecosystem. This role will collaborate with our partners and cross-functional stakeholders to design new GTM and commercial models to address the most important industry imperatives for our customers, accelerating ServiceNow’s growth to $20B and beyond.

This role requires deep industry expertise, strong strategic and operational capabilities, and a proven track record of delivering measurable results through a partner ecosystem. Success will be measured by the pipeline and revenue generated through the partner ecosystem.

1. Employ an AI centric, AI first approach to GTM strategy and execution
2. Serve as a trusted advisor and business partner to the Industry GTM leader
3. Translate company vision and industry strategy into actionable partner GTM plans
4. Develop compelling recommendations, communicated in high-quality output
5. Lead cross-team forums to ensure alignment and outcomes
6. Deliver insights and intelligence to leaders and teams within and outside of GI&S
7. Help prioritize key projects and allocate resources effectively
8. Through established and new industry partner relationship identify areas of opportunity
9. Collaborate with partner executives to develop clear and actionable GTM plans
10. Ensure partner and ServiceNow executives are aligned on targets, metrics, governance
11. Lead initiatives to increase demand, grow and progress pipeline, and close deals
12. Lead joint business reviews with top partners
13. Lead the Industry Partner Pod
14. Serve as important conduit between GI&S and GPC for your industry
15. Coordinate and help break down silos and foster collaboration
16. Ensure timely execution and high-quality deliverables against priorities
17. Lead by example, demonstrating our company values
18. Ensure cross-team and cross-functional collaboration
19. Be a culture force-multiplier

To be successful in this role you have:

• 7+ years working for/ with Global System Integrators or Enterprise software companies
• Proven experience working with a multiple channel partner ecosystem to drive results
• Insurance industry knowledge and experience highly preferred
• Strong network of industry executives in both partner and client environments
• Strong commercial and business acumen; proven results growing channel business
• Demonstrated experience balancing strategy and execution in prior roles
• Ability to integrate AI into work processes, decision-making, or problem-solving
• Ability to align, localize and execute joint GTM strategy and multi-year business plans
• Equally comfortable in business and technical discussions
• Strong collaboration and influence skills at all levels
• Expert level capability in developing and delivering executive-level communications (ppt)
• Experience with the follow channels: SI, GSI, MSP, ISV, Resellers, and Hyperscalers
• High energy, disciplined execution and prioritization skills
• Self-directed, can multitask in fast-paced and often ambiguous environments
• Bachelor’s degree required; consulting experience preferred

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