Full-Time Injury Management Lead

• Design, implement, and monitor personalised return-to-work (RTW) plans, ensuring alignment with medical certifications and workplace requirements.
• Collaborate with injured workers, healthcare providers, insurers, and internal stakeholders to support recovery and return to work.
• Conduct case conferences, resolve barriers, and develop practical solutions for effective rehabilitation.
• Provide expert advice to managers on suitable duties, promoting a safe transition back to work.
• Maintain accurate, confidential claims records and documentation.
• Educate teams on the benefits of workplace-based rehabilitation, fostering a culture of safety and support.
• Support continuous improvement in our Health, Safety, and Wellbeing systems.

• Proven experience (minimum 3-5 years) in injury management, workers' compensation, or rehabilitation within a large or complex organisation, with working knowledge of the Loss Prevention and Recovery model in NSW.
• In-depth knowledge of State based Workers' Compensation legislation.
• Experience managing claims across multiple jurisdictions.
• Demonstrated ability to manage complex workers' compensation claims and facilitate successful return-to-work outcomes.
• Strong communication, negotiation, and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels.
• Excellent organisational and time management skills, with the ability to manage multiple priorities and meet deadlines.
• High level of empathy, discretion, and confidentiality.

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