Full-Time Internal Communications Specialist II
Experian is hiring a remote Full-Time Internal Communications Specialist II. The career level for this job opening is Experienced and is accepting Heredia, Costa Rica based applicants remotely. Read complete job description before applying.
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As an Internal Communications Specialist, you will lead the execution of internal communication strategies that support our priorities and employee engagement across the Business Unit team. You will manage main communication channels and tools, produce impactful content, and coordinate projects that enhance the employee experience, ensuring consistent and effective messaging throughout the organization.
Main Responsibilities:
- Plan and accomplish internal communication strategies that align employees with our priorities, including drafting executive and employee messaging and managing content calendars.
- Create high-quality written and visual content such as newsletters, banners, infographics, and videos to engage employees across multiple channels.
- Manage internal communication platforms and tools, including SharePoint, Outlook, Microsoft Planner, Slack, Teams, and Dynamic Signal/FirstUp, ensuring message delivery and engagement tracking.
- Coordinate virtual All Hands meetings, supporting project management, presentation design, and speaker logistics to ensure smooth execution.
- Support culture and engagement plans, including onboarding experiences, internal campaigns, and participation in communities of practice and employee resource groups.
- Monitor and report on communication effectiveness, managing distribution lists and audience insights to improve reach and influence.
Requirements:
- 2+ years of experience in internal communications, corporate communications, or related roles.
- Bachelor's degree in Communications, Journalism, Marketing, Public Relations, or a related field.
- Advanced English level.
- Proficiency in Microsoft 365, Slack, SharePoint, and Dynamic Signal/FirstUp.
- Experience with Canva, Adobe Photoshop, and Adobe Premiere Pro.
- Writing, editing, proofreading, and layout skills with a portfolio.
- Experience working in a global business environment and managing communication tools and content calendars.
Permanent remote home-based role in Costa Rica.