Full-Time Key Account Manager - Semiconductor Business

Position Purpose:

The Key Account Manager - Semiconductor position will serve as a strategic business partner responsible for cultivating and maintaining long-term, mutually beneficial relationships with key accounts in the semiconductor industry.

Primary Duties /Responsibilities:

• Provide sales and account management for key semiconductor accounts to meet profit and revenue targets.
• Develop a detailed understanding of semiconductor market, competition, and industry trends.
• Manage national semiconductor programs and sourcing initiatives.
• Identify strengths and weaknesses in semiconductor services and cleanroom support.
• Interface with I&M on global semiconductor account activities and strategies.
• Build customer relationships at the corporate and site management level with semiconductor clients.
• Improve access to branches and regions for key semiconductor accounts.
• Develop and support key semiconductor account business plans, goals and objectives.
• Coordinate negotiation of master service agreements and separate contracts.
• Oversee reporting of key performance indicators and review meetings.
• Formally and routinely communicate all necessary information on respective key semiconductor accounts.
• Resolve customer issues that are elevated from operations, branch sales managers, and sales representatives for semiconductor accounts.
• Develop new pricing and service strategies that leverage the competitive alternative and increase profitability for semiconductor accounts.
• Identify new service projects aligned with semiconductor industry evolution.
• Other duties as assigned to support semiconductor client success and strategic partnership development.

Education / Experience / Background:

• Bachelor's degree required
• Master's degree (MBA or relevant field) preferred
• Minimum of eight (8) years of progressive account management and/or sales experience, preferably within the industrial waste management, environmental services, or semiconductor manufacturing sectors

Knowledge / Skills / Abilities:

• Computer proficient
• Utilize CRM systems, semiconductor industry databases, and data analytics tools
• Strong team player
• Excellent interpersonal and communication skills
• Time management: the ability to organize and manage multiple deadlines
• Strong customer service orientation
• Ability to effectively present information
• Ability to negotiate effectively

Certifications or training from programs such as Miller Heiman Group (Strategic Selling, LAMP), Acclivus, Corporate Visions, Sandler Training, Challenger Sale, SPIN Selling, Strategic Account Management Association (SAMA), or similar enterprise sales methodologies are preferred.

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