Full-Time Lead DevOps Engineer

Primary Responsibilities:

• Become a SME for the identity and access management system
• Maintain, operate, and support the identity and access management system
• Participate in on-call rotation to provide 24/7 production support
• Participate and/or coordinate in triage and service restoration (Incident Management) and root cause analysis and resolution (Problem Management) activities as required
• Support CI/CD pipelines for the identity and access management system
• Create and maintain technical documentation related to operations and maintenance for the identity and access management system
• Identify and implement opportunities for process improvements and automation to increase efficiency and streamline operations
• Adhere to company policies and procedures, as well as security and compliance standards

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 8+ years of experience with .NET Application Support
• 4+ years of experience with structured change, release, incident, and problem management practices including root cause analysis
• 4+ years of experience with CI/CD pipelines
• 4+ years of experience with Infrastructure as Code (IaC)
• 4+ years of experience using SQL, Microsoft SQL Server, & SQL profiling / performance tuning
• 4+ years of experience supporting enterprise-level IT infrastructure in a hands-on capacity
• 2+ years of experience with PowerShell
• Available to participate in on-call rotation to provide 24/7 support

Preferred Qualifications:

• .Net Application Development experience
• Identity and Access Management experience
• Directory Services, Authentication and Access Provisioning experience
• Requirements and technical specification documentation experience
• Expertise in Agile and DevOps methodologies, Azure DevOps Application Lifecycle Management (ALM)
• Proficiency in MS Office (Word, Excel, Outlook, PowerPoint, Access, MS Visio)
• Proficient in containerization, deployment, and orchestration tools for applications across diverse environments (e.g., Docker, Kubernetes)
• Solid understanding of networking principles in Cloud environments
• Solid knowledge of integration technologies, middleware, and protocols

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.