Full-Time Manager - Labor Relations

The Manager-Labor Relations will lead efforts that nurture a positive work environment consistent with company values and brand standards in restaurants. They will support multiple US-based markets, develop labor relations tools and resources, and ensure legal compliance.

As a subject matter authority in employee relations, this role will advise owner/operators, employees, and vendors on a broad range of trends, strategies, programs, and activities.

Principal Accountabilities include (but are not limited to):

1. Leadership: Participate in the development of short and long-term strategies. Supervise the design and implementation of tools, materials, training, and communication to maintain a positive work environment.
2. Identify trends, future needs, and potential barriers to employee engagement.
3. Focus on elevating the employer brand reputation and crew-first mentality through existing initiatives.
4. Stay abreast of labor and HR trends, legislative changes, and regulatory updates.
5. Advise and Influence: Prioritize complex employee/labor matters within designated markets. Deliver positive employee relations training for knowledge transfer.
6. Ensure tools, resources, and processes are relevant, standardized, and compliant with employment laws.
7. Monitor employment trend changes affecting US restaurants and communicate proactively.
8. Take a leadership role with customers, balancing employee needs, business needs, and legal compliance.

Relationships: Build strong partnerships with business partners (Operations, Global People, Global Impact), understand customer needs, and ensure adequate support for market strategies.

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