Full-Time Patient Access Specialist (Remote)

• Consistently practices Patients First philosophy and adheres to high standards of customer service.
• Provides exceptional customer service to patients.
• Correctly identifies and collects patient demographic information.
• Performs medical necessity checks as necessary.
• Completes out-of-pocket estimations as requested by patients.
• Manages work schedule efficiently, completing tasks and assignments on time.
• Uses effective service recovery skills to solve problems.
• Utilizes department and hospital policies and procedures.

• Communicates information to the patient regarding questions about physician referrals, insurance referrals and consultations.
• Demonstrates teamwork by helping co-workers.

• Verifies insurance eligibility and benefit levels through the use of online tools.
• Demonstrates ability to use all computer applications efficiently.

• Proactive in preventing issues with patient visit.
• Understands minimum data set required for a complete registration.
• Provides ideas and suggestions for process improvements.

What is the last date for applying to the job?

Which countries are accepted for this remote job?