Full-Time Patient Access Specialist (Remote)

• Practices Patients First philosophy and adheres to high standards of customer service.
• Responds to questions and concerns.
• Maintains patient confidentiality per HIPAA regulations.
• Provides exceptional customer service.
• Identifies and collects patient demographic information.
• Schedules appointments and performs medical necessity checks.
• Informs patients of financial account issues.
• Completes out-of-pocket estimations.
• Manages work schedule and completes assigned tasks.
• Participates in Quality Assurance reviews.
• Uses service recovery skills to solve problems.

• Communicates information about physician referrals and insurance consultations.
• Collects authorization numbers.
• Demonstrates teamwork and communicates effectively.

• Utilizes online order retrieval systems.
• Verifies insurance eligibility.
• Completes accurate handoff instructions in Epic.

• Proactive in preventing issues with patient visits.
• Understands minimum data set requirements.
• Analyzes account activity and initiates resolutions.
• Suggests improvements for customer service and efficiency.

What is the last date for applying to the job?

Which countries are accepted for this remote job?