Full-Time Payroll Manager

Pilot Company's Manager of Payroll is a critical role responsible for overseeing and leading the payroll function. Collaborating with internal and external partners to standardize processes, drive efficiency, and ensure seamless, compliant, and timely payroll and taxation processing for all Team Members in the US and Canada.

The Manager will spearhead payroll projects, audits, process improvements, and operational strategies to scale payroll operations and adjust to organizational needs.

Essential Functions:

• Lead the payroll department, coach, mentor, recruit, and develop best-in-class talent (subject matter experts) to ensure completion and achievement of annual SMART goals.
• Assist with development of multi-year departmental goals and roadmap to align with organizational objectives.
• Assist with the development and execution of a strategic plan to scale and optimize payroll administration to support business growth and improve service delivery in various regions.
• Interpret pay, compensation, and benefit policies to ensure accurate payroll setup and payment calculations.
• Lead and adapt to evolving regulatory requirements, organizational changes, and technological advancements in the payroll landscape.
• Lead cross-functional activities (HR, Finance, Tax, Legal, and external payroll vendors) to design and align payroll operations with business objectives and priorities.
• Assess operational processes, performance data, and trends to identify opportunities for development, implementation, and continuous improvement of standardized payroll processes, policies, and controls.
• Identify and resolve payroll discrepancies proactively, ensuring timely resolution of employee inquiries and escalations.
• Design, implement, monitor, and communicate important payroll performance data and metrics to optimize accuracy and processes.
• Design and implement procedures for payroll-related financial closing and filing activities for month/quarter/year-end and internal/external audits.
• Design and implement procedures for SOX controls and conduct regular testing and attestation of such controls.
• Design and implement procedures for payroll-related M&A and divestitures.
• Manage vendor relationships, ensuring high-quality service delivery and exploring vendor consolidation or outsourcing opportunities.
• Stay updated on global payroll trends, laws, and best practices, advising leadership on potential risks and opportunities.
• Lead and partner with HR Shared Services team and other key stakeholders to develop and maintain Standard Operating Procedures (SOPs).
• Model behaviors that support the company’s common purpose, ensuring guests and team members are supported at the highest level.
• Oversee daily payroll activities and participate in weekly payroll processing and probe cases to determine root causes of issues.
• Complete other duties as assigned.

Requirements:

• Minimum five years’ experience in multi-state and Canadian payroll.
• Bachelor’s degree in accounting, business, finance, or related field, or a combination of years of experience and payroll certification.
• Minimum 3 years’ experience in a leadership role.
• Thorough working knowledge of pay and tax regulations.
• Strong initiative management skills (concept to planning to implementation). Change agent, results-focused, resourceful, and critical thinker.
• Ability to establish workload priorities, balance diverse tasks, and effectively prioritize.
• Resilience to navigate changing business requirements and challenging situations positively and productively.
• Strong collaboration and teamwork skills.
• Strong organizational skills, attention to detail, and multi-tasking abilities.
• Strong interpersonal and customer service skills.
• Strong written and verbal communication skills.
• Proficient in MS Office.

Benefits

Nation-wide Medical Plan/Dental/Vision, 401(k), and Flexible Spending Accounts. Employee Fuel Discount, Adoption Assistance, Tuition Reimbursement, Weekly Pay

What is the last date for applying to the job?

Which countries are accepted for this remote job?