Full-Time Payroll Operations Manager

Alliance Animal Health is a fast-growing, private equity backed Veterinarian Service Organization that operates as a majority owner and business partner to many veterinarian practices across the US. Our goal is to make it easier for our practices at every step by providing world-class business solutions like talent acquisition, marketing, human resources, finance, and operations, so that they can focus their energy on providing incredible care for animals. In fact, our Core Values are (quite literally) written with PETS in mind: Passion, Engagement, Trust and Service. 

We want our doctor partners to choose what's best for their practice because they are the experts in medicine, while we customize the support, the co-ownership approach, and business solutions based on their goals. We pride ourselves on maintaining a culture of open communication and collaboration to deliver innovative solutions to advance today’s veterinary environment - without disrupting the medical autonomy and what makes each of our hospitals unique.  Because at the end of the day, our central support team exists to serve our practices. So, if you’re excited about using your talents to make an impact on the health and wellness of people and pets - we’d love to talk with you!

Payroll Manager Responsibilities

• Lead the Payroll function for a highly complex, fast growing veterinary services organization of 3500+ employees over 200+ veterinary practices across 100+ FEINs in ADP Workforce Now, ensuring accurate and timely payroll processing and internal controls (e.g., segregation of duties, teammate cross-training)
• Manage and develop a team of 5-6+ Payroll Specialists and HR Operations/Data Analysts, ensuring a high degree of accuracy and continuous improvement work environment
• Conduct regular audits of payroll procedures to ensure accuracy and compliance
• Prepare quarterly ADP files for federal and state tax liabilities, and year-end reconciliation of 941 tax returns and Form W-2 totals
• Work closely with Operations and Finance departments to ensure accurate and timely processing of payroll data and accounting queries
• Resolve routine issues related to inefficient processes in a solutions-oriented manner
• Partner with HR, Accounting, Operations, and other cross-functional teams to ensure seamless integration of payroll processes
• Resolve complex payroll issues and discrepancies, ensuring prompt and accurate resolution within 48 business hours
• Prepare payroll-related reports and analysis for management
• Stay up to date with U.S. payroll regulations, payroll tax laws, and compliance requirements, ensuring adherence to all applicable laws and regulations and timely payroll tax setup and filings
• Develop and maintain strong relationships with external payroll and tax vendors and ensure the smooth operation of all payroll systems (currently ADP Workforce Now and external legal counsel)
• Lead the analysis and implementation of new payroll systems and processes to streamline processes and improve team efficiencies
• Ability to anticipate problems and provide solutions or develop contingencies

This is a critical technical position at AAH that requires strong leadership, deep knowledge of U.S. employment law, payroll systems, and a comprehensive understanding of U.S. payroll and payroll tax regulations

• This role requires a detail-oriented professional with extensive knowledge of payroll systems, tax regulations, and compliance requirements

• Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal and external stakeholders

• Exceptional attention to detail, analytical thinking, and problem-solving skills

• Strong organization time management skills to manage multiple, diverse and potentially conflicting priorities

• Excellent leadership and managerial skills, with the ability to effectively lead a team across different locations and hold teammates accountable through effective goal setting and coaching conversations

• Strong knowledge of multi-state payroll rules and regulations

• Extensive experience with payroll systems, particularly ADP Workforce Now (preferred but not required)

• 5+ years of progressive experience in payroll operations management, with direct experience managing Payroll Specialists

• Bachelor's degree in Finance, Accounting, Human Resources, or a related field

WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.

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