Full-Time Payroll Specialist (Canada)

SummaryThe role supports daily payroll services for Canada, processing tasks according to established methods, regulations, service-level agreements (SLAs), and procedures. It also involves administering and processing payroll and HR systems activities.

Roles and Responsibilities

• Perform simple to complex payroll tasks following procedures, strategies, and methodologies.
• Ensure accuracy and timely delivery of payroll processing, salary disbursement, overpayment recovery, leave management, and reporting, adhering to regulations.
• Assist with regulatory alignment for compliant payroll processing (taxes, legislation).
• Maintain payroll files and records, correspondence, and forms. Liaise with staff and management on payroll matters, employee entitlements, appointments, terminations, and leave.
• Maintain Standard Operating Procedures (SOPs) and Data Transformation Processes (DTPs), updating documentation as needed.
• Manage systems and documentation to ensure compliance with payroll records.
• Analyze and escalate issues/concerns to the Team Lead for prompt resolution.
• Comply with service-level agreements, processes, policies, and procedures.
• Assess issues, gathering documentation to resolve common and recurring problems.
• Participate in data gathering for SOX audit activities.
• Support process improvement initiatives.
• Assist with new staff induction, including training on payroll forms and processes.
• Stay updated on payroll-related legislation through research, subscriptions, and training.
• Provide timely and accurate payroll information and reports.
• Respond to employee support requests regarding payroll services.

Qualifications

• Bachelor's Degree or 3+ years' relevant experience.
• Extensive experience processing Canadian payroll, preferably with end-to-end experience.
• Intermediate proficiency in MS Office.
• Basic knowledge of HR processes.
• High-volume/high-headcount payroll processing experience.
• Experience with ADP Global View, Workday, Oracle, and ServiceNow Ticketing System (preferred).
• Excellent written and verbal English communication skills.

Shift Schedule: Night Shift (9 PM to 6 AM)

Location: BGC, Taguig

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