Full-Time People Advisor

• Effective end to end case management, including high quality case notes, drafting of formal documents and provision of appropriate, professional advice in line with Policy, process and best practice
• Proficient management of Tier 1(a) and some Tier 1(b) matters
• Management of some Tier 1(b) casework, including low to medium serious misconduct matters
• Respond in a timely manner to support requests from all part of the business
• Coach and provide leaders with expert advice regarding performance management and conduct issues
• Providing accurate and timely advice in relation to Policy, modern Awards and Enterprise Agreement interpretation
• Opportunity to work with the Employee Relations Advisors and Employee Relations team on Tier 2 cases
• Other Advisory work as directed by Team Services leadership from time to time.

• You pride yourself on your time management skills and attention to detail.
• You're a team player - your actions and behaviours reflect the culture and values of the team.
• Evidenced knowledge, qualifications or experience in human resources, law or employee relations work.
• Demonstrated ability to interpret and provide advice on industrial instruments.
• Ability to prioritise and manage multiple cases at any given time.
• Experience within a fast paced/large complex organisation is desirable.
• Excellent administration and organisational skills with the ability to deal with different and ad hoc requests.
• Understanding of or previous experience in retail operations is desirable.
• You’ll have strong communication skills, high accuracy and operate with confidentiality.

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