Full-Time People Operations Manager

Base Salary: $65,000 per year

Responsibilities:

• Maintain accurate employee data in HR/payroll systems, adhering to internal and legal policies.
• Process and validate payroll inputs, coordinating with payroll providers and finance.
• Review and respond to unemployment claims.
• Oversee labor wage filings with PEO (ensuring compliance).
• Handle operational queries and ticketing, resolving employee/manager inquiries.
• Manage employee benefits (enrollments, terminations, resolutions).
• Facilitate onboarding/offboarding, including documentation, system setup, and stakeholder coordination.
• Manage freelance/contractor agreements, terminations, and resolutions.
• Oversee I-9 verification for new hires, maintaining accurate records.
• Process mid-cycle changes (promotions, salary adjustments, etc.).
• Support reporting and compliance initiatives (audits, employee changes, relations).
• Address regional/country-specific HR requests.

Skills & Competencies:

• Attention to Detail: Accurate data entry and processing.
• Communication: Clear, timely communication to employees/managers/vendors.
• HRIS Proficiency: Expertise in HR/payroll systems.
• Compliance Knowledge: Up-to-date knowledge of employment laws (FLSA, I-9, ACA, etc.).
• Problem-solving: Resolution of payroll discrepancies, benefit issues, etc.
• Data Analysis: Generating reports, supporting audits, and providing insights.
• Process Improvement: Continuous evaluation and refinement of HR processes.
• Collaboration: Effective teamwork with payroll, finance, benefits providers, and HR teams.
• Confidentiality: Handling sensitive employee data with discretion.

Requirements:

• 3+ years of People Operations, HRIS administration, or HR shared services experience.
• Experience with ADP WorkforceNow (or similar platform).
• Experience with Sage HRMS or Sage Intacct is preferred.
• Proficiency in generating reports, conducting audits, and performing data analysis in ADP, Sage, and Excel.
• Familiarity with PEO environments (preferably ADP TotalSource).
• Strong knowledge of HR compliance and employment regulations.
• Experience managing/supporting HRIS integrations.
• Strong organizational skills and attention to detail.
• Ability to collaborate cross-functionally and influence stakeholders.

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