Full-Time People Specialist

WelbeHealth PACE helps seniors stay in their homes and communities by providing medical care and community-based services. We believe in going the extra mile and aim to make a genuine difference in our participants’ lives.

The People Senior Specialist facilitates the design and approach of critical areas in People team operations, account management, and programs. This is a senior individual contributor role that requires excellent project management, communication, and problem-solving skills, as well as experience with process and scalability.

Specialization areas of the Sr. Specialist may include:

• Operations – guide the design of strategy and operations of one or more significant processes or functions, with clear metrics of success as performance gauges
• Client Management – serve management-level clients and provide direction to People team members with an innovation and continuous improvement mindset
• Programs – advance a People goal with a portfolio of projects and programs, deploying a central-led approach (e.g., define strategy, establish best practice)

Essential Job Duties:

• Conduct High Level Investigations: lead thorough, objective, and confidential investigations into complex employee relations issues, including allegations of harassment, discrimination, retaliation, misconduct, while ensuring timely resolution and compliance with company policies and legal requirements
• Support High-Risk and Leave Related Terminations: Provide guidance and support for high-risk terminations including those related to leaves of absence, ensuring adherence to company policies, employment laws, and best practices
• Act as a Liaison for Accommodations: Act as the primary point of contact between the company and our accommodations vendor, managing requests for workplace accommodations (e.g. ADA, religious, or medical) to ensure compliance and effective implementation
• Provide Specialized Employee Relations Guidance: Serve as a trusted advisor to HR business partners, legal, compliance, and other stakeholders, offering expert guidance on employee relations matters, including performance management, policy interpretation, and risk mitigation
• Develop and continuously improve in the People department assignment area, soliciting and leveraging client feedback
• Lead ongoing organizational initiatives that improve company culture and team member experience
• Standardize People team’s processes contributing to WelbeHealth’s scale and replicability mission expansion aspirations, in alignment with our values

Job Requirements:

• Bachelor’s degree or commitment to attain a bachelor’s degree within three (3) years required; equivalent experience may be substituted
• Minimum of ten (10) years of professional experience in human resources, with a minimum of five (5) years specializing in employee relations required
• Proven experience with high level investigations, complex employee relations issues, harassment, misconduct, supporting high risk leaves and terminations, etc.
• Demonstrated expertise in both design and execution in the assigned area
• Demonstrated ability to lead initiatives inclusive of successful change management

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