Full-Time Premium Audit Trainer & Mentor
Resourcepro is hiring a remote Full-Time Premium Audit Trainer & Mentor. The career level for this job opening is Experienced and is accepting USA based applicants remotely. Read complete job description before applying.
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Your role: The Premium Audit Trainer and Mentor supports delivering education, training, and ongoing support for our Premium Services Audit team members. This role functions as both a trainee and a mentor, actively instructing in the Learning Academy Class while also providing one-on-one mentoring, answering audit inquiries, and supporting continuous auditor development.
Your role:
- Deliver live, structured training sessions via Zoom as an instructor for the Learning Academy.
- Engage trainees throughout the full training cycle using a mix of lectures, videos, and interactive instruction.
- Adapt training methods to meet diverse learning styles and individual auditor needs.
- Complete and review a variety of audits (virtual, phone-based, or on-site), including workers’ compensation and general liability.
- Provide audit support during high-volume periods or when other instructors are unavailable.
- Respond to audit-related inquiries via the team email queue, ensuring timely and accurate guidance.
- Collaborate with team members to ensure seamless training and audit processes.
- Maintain and update Learning Management System (LMS) content, including training modules and videos.
- Incorporate trainee and team feedback to continuously improve training curriculum.
- Contribute to a positive, respectful team culture through open communication and professional collaboration.
What you need to be successful:
- High School Diploma or equivalent required.
- 2-5 years of experience working in premium auditing (worker’s compensation, and general liability, garage, and auto) required.
- 1-2 years of training and instruction required.
- Proven ability to deliver engaging and effective presentations.
- Strong written and verbal communication skills.
- Fluent in Microsoft Office products.
- Process-focus and strong attention-to-detail.