Full-Time Professional Learning Manager

Reporting to the Senior Manager of Professional Learning, the Professional Learning Manager's (PLM) role at Newsela is to serve as a PL consultant to dedicated district accounts and create and deliver customer-specific professional learning to drive customer satisfaction and product engagement.

Why you’ll love this role:

• Execute high-impact professional learning sessions that result in measurable product adoption and maintain exceptional customer satisfaction.
• Deliver professional learning sessions across formats (live virtual, asynchronous, and in-person).
• Tailor session content based on detailed knowledge of dedicated district accounts, customer needs, and internal user engagement data.
• Inspire the audience via compelling delivery, engagement tactics, and high-quality resources.
• Collaborate with Sales and Customer Success Managers to share customer wins and opportunities for improved relationship strength.
• Support consistent professional planning and delivery for a dedicated set of accounts.
• Design, revise, and scale professional learning materials to meet specific customer instructional goals and align with product engagement objectives.
• Gather and analyze customer needs to ensure session content is tailored and scalable.
• Align dedicated district account sessions to customer goals for instruction and product usage.
• Develop or revise a bank of professional learning sessions during Q2 to prepare for the following school year, adhering to set format design and documentation standards.
• Represent the Professional Learning team's perspective in cross-functional working groups and special projects to inform Go-to-Market strategies and product initiatives.
• Collaborate with internal stakeholders on programs, special projects, and initiatives (e.g., new product releases, research studies).
• Attend all collaborative meetings, adhere to program deadlines, and represent the perspective, needs, and goals of the Professional Learning team.
• Proactively identify opportunities to include or inform teammates of project direction and impact.

Why you’re a great fit:

• You have 3+ years of K-12 teaching expertise with at least 5 years of experience in education.
• You have experience developing and leading professional learning.
• You are available to travel up to 30% of the time year round, and up to 50% of the time during high-volume delivery seasons.
• You build genuine relationships with customers, and strive to deliver a personalized customer experience to each client in your portfolio.
• You’re comfortable re-calibrating your approach based on customer needs.
• A data-driven decision-maker, you draw on your pedagogical knowledge to inform customer interactions and professional development strategy, and you’re always on a quest to find new and effective ways for educators to better serve the needs of their students.
• You aren’t afraid to think outside the box to help educators break old habits and infuse Newsela’s product suite into their daily instruction.
• While not required, a Masters degree related to the field of education is a plus.

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