Full-Time Project and Transition Consultant

Project and Transition Consultant

Key Responsibilities:

• Develop and utilize change management scoping documents to capture client requirements for modifications in existing SafeGuard World configurations.
• Liaise with Implementation, Operations, or Technical team members to ensure client requirements are properly documented and signed off.
• Develop and maintain documentation and tracking mechanisms for internal feedback, estimating costs, capacity planning, and project timing.
• Conduct scoping activities for new change requests.
• Collaborate with Project Services Manager to establish project schedules, scope expectations, and resource requirements.
• Lead requirements gathering sessions to determine business needs, as needed.
• Liaise with SGWI Technology Center of Excellence, Implementation, and other teams to determine solution design and ensure consistency across countries.
• Ensure business requirements are accurately documented and translated into configuration documents.
• Collaborate with clients and internal resources to meet project objectives.
• Lead selected Projects.
• Act as Subject Matter Expert (SME) on Projects as needed.
• Contribute to improving processes and tools.
• Demonstrate in-depth knowledge of SGWI Operations process, competencies, and principles.
• Validate operational requirements are met.
• Participate in project-related meetings.
• Oversee the transfer of key information for operational support and acceptance of deployed solutions.
• Document processes for ongoing operations support, including delivery of checklists to Ops team.
• Provide input and approval for exception-based service requirements.
• Review outputs from first live payroll from Implementation cycle.
• Ensure clients are trained on all applicable SGWI platforms.
• Develop and maintain relationships with internal and external stakeholders.
• Determine operations resource allocation based on client solution and scope of service.

Mandatory Skills:

• Strong analytical skills and attention to detail
• Excellent written and verbal English communication skills
• Ability to understand business needs and translate to requirements
• Excellent organizational skills and ability to manage multiple priorities
• Results-focused and ability to work tenaciously to overcome obstacles
• Strong problem-solving skills
• Ability to make good decisions based on analysis, experience, and judgment
• Payroll field experience
• Working knowledge of MS Word, PowerPoint, Excel, and Visio
• Understanding of customer strategy, services, and business processes
• Ability to work independently, self-motivated, and driven
• Work management skills; ability to manage more than one project/transition simultaneously
• Ability to work with internal/external customers globally and/or virtually
• Ability to develop standard transition methodology, tools, and templates

Desirable Skills:

• 4+ years payroll experience with 2+ years work management, project management, or related field experience.
• Experience with multi-country, multi-work stream HR/Payroll projects
• Working knowledge of MS Project or similar project management tools
• Payroll implementation experience
• Experience in International payroll and country legislation knowledge
• Experience in outsourcing service industry

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