Full-Time PV Officer, Team Lead

Leads the team responsible for ICSR management for a selected project or group of projects as Team Leader.

Ensures adequate distribution of tasks for assigned projects and teams and oversees the workflow process.

Assures and exerts activities leading to effective cooperation with clients in the area of ICSR Management.

Contributes to achieving company's goals and objectives.

Works under supervision of ICSR Operational Lead.

Providing support to other activities undertaken by the project team on behalf of the client and the company.

Line Manages assigned ICSR staff.

Creates and maintains project specific KPIs for contracted ICSR activities (this includes optimizing procedures, trainings and any other actions to increase ICSR team efficiency).

Proposes process changes to ICSR Operational Lead.

Manages ICSR deviations with ICSR Operational Lead support.

Reviews trackers and timesheet data and ensures accuracy.

Is involved in ICSR processing and 2nd QC of cases.

Support other departments, as approved and instructed by ICSR Operational Lead.

Qualifications & Experience:

• Life science graduate, pharmacy, nursing, other healthcare related qualification or experience in pharmacovigilance
• Strong previous experience of PV in ideally a CRO environment
• Previous experience in a Line Management position
• Excellent communication (written and verbal) skills
• Organization skills, including attention to details and multitasking
• Delegation skills
• Planning and time management
• Technical skills
• Team working
• English - fluent (spoken, written)

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