Full-Time Rare Disease Manager - Berlin

THE POSITION: The Rare Disease Manager will conduct business/sales with key targeted specialist healthcare providers, whilst educating the market alongside the entire patient journey, drives clients brand adoption and establish client’s leadership in the respective disease area. The role needs to be aligned with the direction from commercial leadership and acts in line with all company guidelines, policies and directives.

ESSENTIAL DUTIES AND RESPONSIBILITIES: Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by:

1. Create, lead, execute and regularly update a strategic territory plan, reflecting on product strategies and tactics, market insights, competitor landscape, customer needs of defined account target groups and the specific patient journey to optimize patient access to medicine whilst driving product sales and business plan objectives against target.
2. Drive disease awareness and support patient finding alongside the entire patient journey to reduce time to diagnosis for patients by mapping and supporting referral pathways from non-expert centers to expert centers.
3. Develop and execute strategic account plans – covering all critical roles of each account’s ecosystem - that achieve qualitative and quantitative account objectives and optimizes coverage and frequency to key customers to maximize access and sales opportunities.
4. Continuously collaborate by sharing market intelligence information with in-field team, brand team and first line manager to anticipate environmental changes and to optimize brand strategy, account plans and its execution.
5. Leverage different tools and communication channels – i.e. CRM, dashboards, market data and omnichannel platforms – to continuously shape the strategic development and the implementation of the tactical activities.
6. Establish and maintain an exceptional knowledge of the customers, the related market and disease state’s therapeutic approaches and the broader healthcare space.
7. Support activities to get consents and opt-ins.
8. Build trusted customer relationships, based on a substantiated understanding of the customers’ needs, high scientific disease knowledge, ethical and compliant behavior to establish client’s leadership in respective disease area.
9. Effectively share the product value proposition, handle objections and consistently gain logical and reasonable calls to action to close on every sales call.
10. Actively participate and represent client on scientific congresses based on ethical and compliant behavior. Act as the ‘voice of the customer’ for the internal team to create value-adding materials and services

EXPECTATIONS OF THE JOB:

• Travel: as necessary to work the territory assigned and attend all training and meetings.
• Hours: Full Time position that requires full days in the field.
• Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities.
• In-depth scientific, therapeutic, product, and competitive knowledge and recognition as an expert resource by all relevant stakeholders.
• Relevant drug launch experience in highly specialized care setting
• Excellent selling skills: ability to proactively identify customer’s style / behavior and adapt quickly with all aspects of selling approach.
• Collaborates effectively in a matrix environment.
• Acts in line with applicable compliance rules and process needed to ensure a high ethical behavior.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

• Education: Scientific Bachelor’s Degree required or certified by § 75AMG.
• Experience and/or Training: experienced in rare disease field in-hospital including referral networks. Experience in engaging with Centers of Excellence and/or Key Accounts. Drug product launch experience in previously unchartered territory. Proven entrepreneurial track record and mindset.
• Licenses/Certificates: valid driving license.
• Technology/Equipment: Microsoft, computer CRM proficient.
• Languages: German (mother tongue), English (fluent in reading and understanding of scientific data and documentation, as well as internal exchange in an international team).

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