Full-Time Reasonable Accommodations Specialist

Kentro is hiring a Reasonable Accommodations Specialist supporting the USAID. The Equal Opportunity Specialist: Reasonable Accommodations will ensure the agency continues to meet its legal and policy obligations related to employees and applicants with disabilities.

This includes managing the full lifecycle of reasonable accommodation (RA) requests, ensuring compliance with all applicable laws, policies, regulations, and Executive Orders, and working closely with senior leadership, legal counsel, and other stakeholders.

Responsibilities:

• Administer, monitor, and evaluate USAID’s Reasonable Accommodation program.
• Serve as the subject matter expert on reasonable accommodations.
• Manage the intake, assessment, and tracking of RA requests.
• Analyze and evaluate RA requests to determine if the requester is an individual with a disability.
• Coordinate with the Deputy Chief Operating Officer for all programmatic case decisions.
• Liaise with the Office of General Counsel, HCTM, medical professionals, and other relevant offices.
• Maintain effective communication with requesting individuals throughout the RA process.
• Ensure RA program compliance with applicable EEO and disability-related laws, policies, and procedures.
• Develop, maintain, and analyze metrics on RA program activity and outcomes.
• Provide periodic reports to leadership on program performance, trends, and potential areas for policy or process improvement.
• Contribute to agency EEO program evaluations and assist with responses to oversight inquiries (e.g., GAO, EEOC).

Location: Remote, must be willing and able to be on-site in VA/DMV as needed.

Requirements:

• Education: Bachelor’s degree in Human Resources, Public Administration, Law, or related field required; advanced degree preferred.
• Minimum of 8 years of progressively responsible HR, EEO, or related experience, including direct management of reasonable accommodation cases in the federal sector.
• Strong knowledge of the Rehabilitation Act, ADA, and related federal EEO laws, policies, and regulations.
• Demonstrated experience coordinating across multiple offices and managing confidential, sensitive information.
• Excellent analytical and problem-solving skills.
• Strong interpersonal and communication abilities, including the capacity to handle sensitive conversations with tact.
• Proven ability to manage multiple priorities in a fast-paced environment.

Clearance: Ability to obtain and maintain a Public Trust clearance.

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