Full-Time Regional Director Revenue Management

KEY RESPONSIBILITIES: Reporting to the Vice President, Revenue Management Performance, the Regional Director of Revenue Management will be responsible for maximizing incremental profitable revenue for multiple hotels in a dedicated region. This is accomplished through strategic coordination of revenue management, regional sales & marketing, Digital Marketing and distribution teams; identifying and optimizing processes and procedures related to these disciplines, organizing and facilitating ongoing training and education on Commercial success and business acumen with the aim of creating and growing a culture of Total Hotel Profit optimization. The RDRM supports the development of internal talent, identifying future RM leaders and mentoring current DRM’s into meaningful contributors to the success of their hotels.

Essential Duties and Responsibilities — (Key Activities):

1. Strategic Planning and Implementation

   • Consults with hotel revenue teams and Commercial functions (Sales, Marketing, Digital) to develop strategies to maximize revenue opportunities
   • Understand and provides support during budgeting and marketing plan creation and participate in budget review and approval process at hotel level

2. Revenue Optimization

   • Identifies best practices of revenue or profit enhancing strategies and facilitates sharing and implementation across the Region
   • Pilots and Executes on new functionality available in the region, providing valuable feedback and areas for enhancements
   • Identifies areas of incremental revenue opportunity through regular property visits, regional meetings, and conference calls
   • Identifies new/underutilized areas of high potential for incremental revenue

3. Performance Monitoring and Reporting

   • Reviews month-end performance and works with hotels in the areas to drive incremental revenue such as: forecasting, action planning, pricing, market mix analysis, channel management, inventory management, upselling, and others
   • Monitors key indicators of hotel performance and third-party data sources to identify revenue opportunities
   • Stays abreast of changes in the marketplace and other environments that may affect it
   • Ensures properties optimally use and measure performance on all distribution channels and ensure that fair market share is achieved - Brand.com, GDS, OTA channels

4. Team Leadership and Development

   • Provides orientation and transition support and training for new RM roles in the region
   • Mentors, develops and teaches DRM’s and builds RM knowledge for other hotel RevPro constituents
   • Assists in all recruitment efforts for hotel DRM’s
   • Provides subject matter expert guidance in performance evaluation of RM positions in the hotel
   • Improves comprehension and use of our CRS, PMS, reporting, BI Tool and information management systems to support better decision making

5. Stakeholder Collaboration

   • Works with Revenue Management, Sales, Digital Marketing, GRC, on education and implementation of all facets of the Regions Distribution Strategy including reporting, channel management, pricing, market mix, and planning
   • Works closely with the property Commercial teams to identify Revenue Management needs and to develop education to address those needs
   • Collaborates with Hotel Executive Committee to foster a RM Culture of Total Hotel Profit Optimization using the RevPRO platform, applying principles and training of Restaurant RM and Spa RM to all revenue-generating departments at the hotel
   • Works with all areas of the organization to enhance our Accor Brands
   • Actively participates in the greater RM community in the respective Region
   • Work with development team on feasibility study for new hotel projects within the region
   • Contribute creation of brand tactical campaigns to drive business during need periods

Education and Experience:

• Minimum of 8 years of revenue management experience in multiple hotels. Multi-brands and luxury segment preferable.
• A university degree preferably in the area of business or hospitality
• A strong background in either rooms or sales
• Experience working with automated revenue management software
• Experience in Project Planning/Execution

Skills and Knowledge:

• Communication
• Analytical/Critical Thinking
• Reading Comprehension
• Advanced Computer Skills
• Revenue Management
• Economics and Accounting
• Sales and Marketing
• Administration and Management
• Entrepreneurial thinking

Visa Requirements: Must Legally be authorized to work in the UK

Other:

• Employee benefit card offering discounted rates in Accor worldwide for you and your family
• Travel - Willingness to travel frequently within the region
• Office - Standard office environment, with some flexibility for remote work
• Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent

Possible employment type: Full-time

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